delivery & Pickup

We are pleased to offer delivery within an 80-kilometre radius of Ottawa, ensuring that your Rascal Roots furniture arrives at your doorstep with care for a $25 flat rate per purchase. Our personal delivery service allows us to provide a hands-on experience, ensuring that your furniture is safely transported to your home within 7-10 days of your order being placed. Alternatively, we also offer a free pickup option. With the pickup option, you will receive an email when your order is ready for pickup within 1 week of your order being placed.

Unfortunately, we DO NOT offer Canada-wide or international shipping. However, if you are located just outside of our delivery range and are interested in our furniture, please contact us. We will do our best to explore possible delivery options that may be available to you.

returns

Although our commitment to high-quality products is unwavering, we understand that occasional defects can happen. That's why we offer a 30-day return or replacement policy for any defective Rascal Roots toddler furniture. Your trust in our dedication to quality means the world to us, and we're always here to ensure that every piece we offer meets your expectations. If you encounter any issues, please email us and we will promptly assist you.